Privacy Policy

 

Creativ Nation is committed to respecting confidentiality and protecting personal information in accordance with applicable laws, including Quebec’s Bill 25. This policy explains how we collect, use, and protect your personal information when you visit https://creativnation.com/en/ (the “Site”).

1.Personal Information Protection Officer

In compliance with Bill 25, we have designated a Personal Information Protection Officer. For any questions or requests, you can contact them at:
Name: Geoffroy Garnier
Email: g.garnier@creativnation.com
Phone: 514-990-9545

 

2. Personal Information Collected
We collect personal information directly from you or automatically through the use of the Site. The information collected includes:

  • Voluntarily provided information: name, email address, phone number, and any other information submitted through forms.
  • Technical data: IP address, browser type, operating system, and pages visited (via cookies).

 

3. Purpose of Collection
Personal information is collected for the following purposes:

  • Responding to your inquiries via the contact form.
  • Managing your subscriptions (newsletter, notifications).
  • Personalizing your experience on the Site.
  • Improving our services and analyzing Site performance.

 

4. Consent
By providing your personal information, you consent to its collection and use in accordance with this policy. You may withdraw your consent at any time by contacting us at g.garnier@creativnation.com.

 

5. Sharing of Personal Information
We only share your personal information in the following cases:

  • Service providers: for hosting, analytics, or email management. These third parties are bound by confidentiality obligations.
  • Legal obligations: when required by law or to protect our rights.

 

6. Retention of Information
Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a legal obligation requires us to keep it longer.

 

7. Security Measures
We have implemented administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or theft.

 

8. Your Rights
Under Bill 25, you have the following rights:

  • Right of access: Obtain a copy of your personal information held by Creativ Nation.
  • Right of rectification: Correct any inaccurate or incomplete personal information.
  • Right to portability: Receive your personal information in a structured and readable format.
  • Right to withdraw: Withdraw your consent to the use of your personal information.

To exercise these rights, please contact us at g.garnier@creativnation.com.

 

9. Cookies and Similar Technologies
The Site uses cookies to enhance your experience and analyze performance. You can manage your preferences through your browser settings.

 

10. Privacy Incident
In the event of an incident involving your personal information (e.g., data breach), we commit to complying with Bill 25 requirements, including:

  • Notifying the Commission d’accès à l’information (CAI) if the incident poses a significant risk.
  • Informing you if the incident could cause you serious harm.

 

11. Policy Updates
This policy may be updated to reflect legislative changes or our practices. The most recent version will always be available on this page with a date of update.

 

12. Contact
For any questions regarding this policy or your rights, please contact us:
Creativ Nation
Address: 5588 boul. des Rossignols, Laval, H7L 5Z1
Email: g.garnier@creativnation.com
Phone: 514-990-9545

Last updated: 01/07/2025

 

 

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